• 8th Floor, Youyi Building,Freetown
  • info@mocti.gov.sl
  • 8th Floor, Youyi Building,Freetown
  • info@mocti.gov.sl
  • 8th Floor, Youyi Building,Freetown
  • info@mocti.gov.sl

Gov.sl Website Technical Support

The Ministry of Communication, Technology & Innovation provides technical support and hosting services for official Government of Sierra Leone websites.

This service ensures that all Ministries, Departments, and Agencies (MDAs) have a secure, reliable, and standardized digital presence that complies with national guidelines.

Who Can Apply (Eligibility)

You are eligible to apply for a .gov.sl domain if you are:
  • A Ministry, Department, or Agency (MDA) of the Government of Sierra Leone
  • A statutory body, commission, or authority established by law
  • A Government-sanctioned project or programme under the supervision of an MDA
Private sector organizations, NGOs, or individuals are not eligible unless a formal approval is given by the Government of Sierra Leone and tied to a supervising MDA.

What You’ll Need Before Applying (Requirements)

To ensure your application is processed quickly, please prepare the following in advance:
  • Authorization Letter – An official letter on institutional letterhead, signed by the Head of Institution (Minister, Director-General, or equivalent), authorizing the request for a domain.
  • Institution Details – Full legal name of your institution, its mandate, and current contact information.
  • Designated Contact Person – A nominated officer who will serve as the administrative contact for the domain. This person will handle future requests, updates, or renewals.
  • Any existing website details (domain, hosting info, if applicable)

Best Practices for Government Websites

  • Unified branding: All official websites must follow government digital design and branding standards
  • Consistency: Align your domain name, email addresses, and website content for easier recognition
  • Security: Ensure content is accurate and systems are regularly updated to prevent risks
  • Accessibility: Content should be clear, simple, and accessible on both desktop and mobile devices
  • Transparency: Publish clear contacts, service information, and updates to build citizen trust
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After Approval: What Your Website Should Display

  • Provide hosting on the gov.sl infrastructure (where applicable)
  • Support with setup, migration, or maintenance of your website
  • Ensure compliance with digital service and security standards
  • Offer continued technical support through a helpdesk channel

How to Request Support

  • Complete the Website Technical Support Request Form online
  • Upload your authorization letter and request details
  • The Ministry reviews your submission and responds with next steps
  • Approved requests are scheduled for implementation or support

Processing time: Depends on the scope of support requested, but typically within 10 working days for standard support.

Apply Now